• In the pop-up window input your email and password. This will not be the same password from before the fall of 2025.

• Alternatively, if you had a season pass before and this is your first time accessing your account click on the forgot password option under the ‘Login’ button and follow the steps provided.

• Only the ‘Owner’ of the account can access information online. For families, this will likely be the parent who handled accounts in the past. If you receive the error message ‘Email address not registered. Please enter a valid email address. Try your partner's email, an alternate email or contact info@whitehorsenordic.ca for support.

• Once you have completed the Login process, click on the ‘Manage My Account’ button.

• Ensure all information is accurate under the ‘Account Information’ tab. Adding any photo, address or contact details that are missing.

• Access other guests on your account under the ‘Manage Members’ tab. Use the ‘Select Member’ drop-down menu to access other members on the account. Ensure all information is accurate for each member on the account. Add other members as necessary suing the ‘+ New Member’ button.

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If you are new to the Whitehorse Nordic community, create a new account using the ‘Do not have an account? Click Here’ option at the bottom of the pop-up window. Follow the steps to create your new account. Ensure you add all family members to the new account that will be accessing memberships at Nordic Centre this season.